NLP Research Ratings
Workers feel this requester pays well
NLP Research Wage History
Top Worker Reviews
Have a conversation related to customer service (Expected time: 5-7 minutes) - $0.10 +0.50 bonus
$3.93 / hour
00:09:09 / completion time
ProsThere's a "bonus" for completed tasks.
Fun if you like role-playing I guess.
There's also a qual test for this so limited competition-- I guess.
Wanted further clarification for myself to determine just how many of these can actually be completed if they did take the estimated 5-7minutes advertised, decided to share here. 60minutes ÷ 7 is about 8(8.5) completed an hour. At my completion time 6(6.6). So on top of their low pay, these wouldn't even be good for number padding.
Even with that "bonus", the tasks is still highly underpaid given the time it took, and I started the assignment right away. The estimated time the requester gives is 5-7 minutes, but even if it can be completed within that time you're still looking at about 7.20 an hour(if you get the bonus) or 1.20 an hour(if you don't get the bonus).
You also have to work on someone else's time, this is the most annoying part imo. I'm not sure if the chat system in that HIT is just slow, or if it's another person. Either way, it increases the time it takes to complete these. The agent tasks do seem to pay a bit higher, but the customer role is very underpaid. It's even more insulting because the requester does say you will be rejected(qual task I'm guessing) if you're unavailable, so you're pretty much forced to wait around until they decide to post(I mean I suggest it so that you don't have an unnecessary rejection on your record). Edit: Paid for qual tasks, so I'm not quite sure what exactly the threat of rejection is even for.
Advice to RequesterRaising the base pay of these to 1.00 with the additional 0.50 bonus would make these a fair wage.
Have a conversation related to customer service (Expected time: ~7 minutes, $0.50 bonus) - $0.10 +0.07 bonus
$1.24 / hour
00:08:13 / completion time
ProsYou've received a bonus from NLP Research for work related to 3R868ACW4TDAX0AQ33BMVE1KNV5ZGO.
The value of your bonus is: $0.07 USD
The Requester included this note:
Congratulations! You have passed the qual to become a Customer!
As a bonus for your efforts, we are rewarding you an extra $0.07 for a total
$0.10 for passing the qualification exam. Please be online on today (Apr 10)
starting at 1 PM EST to catch HITs (and Mon/Wed/Fri next week!). You can use
keywords `customer service` or `intent discovery` to find the HIT. If
you have any feedback on how to improve this HIT, please let us know.
Get Trained to be a Customer Service Agent [Qual] (Expected time: 1 hour, ONLY ATTEMPT ONCE) - $1.50 +8.50 bonus
$12.26 / hour
00:48:57 / completion time
Up to $8.50 bonus for correct answers and appropriate written responses
Partial bonus awarded even if answers don't meet qualification requirement
Nice note included in qual email
Relatively low compensation for length of task (hopefully offset by qualified batch)
Somewhat ambiguous questions
Awkward layout of some instructional material