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Fluent.ai

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  • Overview
  • Reviews 414
  • HITs 137

Fluent.ai Ratings


Workers feel this requester pays generously

Poor Communication

Approves Quickly

Rejections Reported

No Blocks
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Fluent.ai Wage History


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Top Worker Reviews

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    • My Reviews

Morgainne Proficient Worker
Reviews: 12,070
Points: 11,186
Ratings: 700
Recording ~160 short phrases in English (~ 35 minutes) - $5.00

Low

Unacceptable

Rejected

$13.43 / hour

00:22:20 / completion time
  • HIT Rejected

Pros

Cons

This was a total mess that I spent an hour on. The time indicated here reflects how long this would have taken had this worked properly. I should have returned it. There were constant 404 errors. Not to mention you finish this and did not get a completion code. The way I understood the instructions was that if I did not get a completion code I could use my Mturk ID. I actually did the entire thing twice and several times had to start back from 120 or so because of the interface issues. Have sent several communications since I did this hit asking what I should do etc and have not heard back. Will update accordingly if they respond. However, I am not going to retake this hit and just let this rejection sit. It is not my fault their interface has major issues. However, it is my fault for submitting this but I had hoped they would have communicated with me beforehand to find a resolution.
Apr 14, 2022 | 9 workers found this helpful.
Fluent.ai (Requester) Rejection Feedback:

We apologize for the issues you may have had However we received no audios from you therefore cannot approve your HIT We will be reposting this hit momentarily and you will be able to retake it at that time


Amusedturtle2 Average Pace
Reviews: 20
Points: 56
Ratings: 24
Recording ~160 short phrases in English (~ 35 minutes) - $5.00

Low

Unacceptable

Rejected

$14.46 / hour

00:20:45 / completion time
  • HIT Rejected

Pros

Cons

I should have known better and not attempted to redo the hit after it gave me an error (404) I did however reload the hit and even though it started over I actually got it to finsh and recieved a completion code. (have screen shot as proof). I recieved an email telling me I needed to do it over, I feel this is really unfair as it is not my fault their platform was faulty, I go to the link they sent and the link EVEN takes me to the COMPLETION page with MY COMPLETION CODE! It even says I completed it. Yet they rejected my hit! saying " Our records show that you have a pending HIT that has not been started. We have re-released the hit and you can complete it or use the following URL
to complete the HIT." Finished yet rejected?????
Update: been days now many emails to them and CRICKETS!!!
Apr 15, 2022 | 9 workers found this helpful.

KelKoval78 Relaxed Pace
Reviews: 138
Points: 1,682
Ratings: 158
Recording ~100 short phrases in English(~ 20 minutes) - $3.00

Generous

Excellent

Approved

$17.09 / hour

00:10:32 / completion time

Pros

I really enjoy these HITS they are very interactive and it's a nice change of pace. The requester pays very well. Instructions are very clear, easy to follow. The Requester is also very responsive and cares about the workers. A previous HIT had a glitch and the requester emailed everyone promptly apologizing, and said anyone who had submitted work would be approved and paid and the Requester was fixing the issue, apologized again and said that they would let everybody know when they were going to post the HITS again and they emailed & kept their word. My favorite HITS and requester. Very easy work and fun.

Cons

Advice to Requester

Don't change anything! Thank you for caring about the workers.
Apr 10, 2022 | 2 workers found this helpful.

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Fluent.ai


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Recently Reviewed HITs


3 min qualification task reading short English commands.
Compensation HIT(~ 1 minutes)
Recording ~100 short phrases in English(~ 20 minutes)
Recording ~100 short phrases in English(~ 25 minutes)
Recording ~136 short phrases in English (Please read important notes in instructions)(~ 25 minutes)

Ratings Legend

Wage Aggregates

Reward Sentiment

Communication Scores

Approval Tracking

Wage Aggregate Tracking

This is fairly straightforward: we take the completion time & the reward amount (where available) and calculate the average hourly rate for the task. We then apply that number to a simple range based on US minimum wage standards to color-code the data for easy to digest numerical data.

Color Pay Range (Hourly) Explanation
RED < $7.25 / hr Hourly averages below US Federal minimum wage
ORANGE $7.25 - $10.00 / hr Hourly averages between Federal & highest statewide (CA) minimum wages.
GREEN > $10.00 / hr Hourly averages above all US minimum wage standards

Reward Sentiment

Not all HITs are created equal. Sometimes an hourly wage doesn't convey the full story of a HIT's true worth, so we encourage workers to give their opinion on the overall pay of the task. Was it $8/hr to rate pictures of puppies? A worker could justifiably bump up the rating a bit for something so adorable. 10 hours locked in Inquisit? Even for $10/hr many workers would appreciate the heads up on such a task. The Pay Sentiment rating helps connect workers beyond the hard data.

Icon Rating Suggested Guidelines
Underpaid 1 / 5
  • Very low or no pay
  • Frustrating work experience
  • Inadequate instructions
Low 2 / 5
  • Below US min-wage ($7.25/hr)
  • No redeeming qualities to make up for pay
Fair 3 / 5
  • Minimum wages for task (consider SE taxes!)
  • Work experience offers nothing to tip the scales in a positive or negative direction
Good 4 / 5
  • Pay is above minimum wage, or compensates better than average for the level of effort required.
  • The overall work experience makes up for borderline wages
Generous 5 / 5
  • Pay is exceptional.
  • Interesting, engaging work or work environment
  • Concise instructions, well designed HIT.

Communication Ratings

Communication is an underrated aspect of mTurk. Clear, concise directions. A fast response to a clarification question or a resolution to a workflow suggestion can all be valuable aspects of interaction between Requesters & Workers and its worth keeping track of. Plus everyone enjoys the peace of mind knowing that if something does go wrong there will be an actual human getting back to you to solve the issue.

Icon Rating Suggested Guidelines
Unacceptable 1 / 5
  • No response at all
  • Rude response without a resolution
Poor 2 / 5
  • Responsive, but unhelpful
  • Required IRB or extra intervention
Acceptable 3 / 5
  • Responded in a reasonable timeframe
  • Resolves issues to a minimum level of satisfaction.
Good 4 / 5
  • Prompt Response
  • Positive resolution
Excellent 5 / 5
  • Prompt response time
  • Friendly & Professional
  • Helpful / Solved Issues
  • Interacts within the community

Approval Time Tracking

This rating is strictly for approval times. Let's face it, no one wants to mix approval time ratings with how fast a Requester rejects a HIT, so we've saved rejection flags for another category. This provides a more straightforward way to know about how long your HIT might sit pending before paying out. The default auto-approval for most MTurk tasks is 3 days, the maximum is 30 days. We've tried to base our ratings around those data-points.

Icon Rating Approval Time
Very Slow 1 / 5 Over 2 weeks
Slow 2 / 5 ~1 - 2 Weeks
Average 3 / 5 ~3 - 7 Days
Fast 4 / 5 ~1 - 3 Days
Very Fast 5 / 5 ~24 hours or less

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