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Consumer Research

Is this your requester account?
The University of Tennessee, Knoxville
  • Overview
  • Reviews 1145
  • HITs 544

Consumer Research Ratings


Workers feel this requester pays well

Good Communication

Approves Quickly

No Rejections

No Blocks
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Consumer Research Wage History


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Top Worker Reviews

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    • Best
    • Newest
    • Rejected
    • Hourly (High)
    • Hourly (Low)
    • My Reviews

DarrenMT Fast Reader
Reviews: 98
Points: 644
Ratings: 40
Survey about a charity(~ 3 minutes) - $0.45

Generous

Excellent

Approved

$15.14 / hour

00:01:47 / completion time

Pros

Quick approval on my submission. Also, when I pointed out how one of the attention check questions was so vague as to be unfair if used as a method of rejecting submissions for those who answered "wrong," the researcher wrote back very quickly and apologized. Granted, most researchers will approve you anyway if you point out how an attention check is styled too vaguely, but I get the impression they do so rather sheepishly, as if hoping that nobody notices that they messed up. Not this researcher, though. To her credit, she apologized right off the bat and owned up, so kudos to her for taking ownership...as well as for the rapid response.

Cons

Feb 8, 2023

orionhawk Fast Reader
Reviews: 8,671
Points: 7,686
Ratings: 615
Survey about a charity(~ 3 minutes) - $0.45

Fair

Unrated

Approved

$14.59 / hour

00:01:51 / completion time

Pros

approved within minutes

Cons

Advice to Requester

"Angela fell and broke her arm. What did Angela injure? Type the first word of this sentence below" Type? Angela? What? WHICH sentence (this sort of A/C should always and exclusively be worded as a single sentence)

And "15% goes to overhead" without any further explanation is meaningless. (I used to donate to a charity that was officially rated by an independent org as 93% "overhead" - it was an advocacy org, and the rater considered advocacy "advertising", and therefore "overhead"). I wouldn't donate to the charity described because the charity itself is not something I would donate to.
Feb 8, 2023

Maia Relaxed Pace
Reviews: 23,037
Points: 9,984
Ratings: 583
Survey about different scenarios(~ 2 minutes) - $0.55

Fair

Unrated

Approved

$9.52 / hour

00:03:28 / completion time

Pros

This could be done a lot faster. Even with the amount of feedback I left at the end, it was still a decent pay rating.

Cons

Mar 27, 2023

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Consumer Research


A3BSSUO2Y35CR5 MTurk Search Contact Requester
Top Collaborating Institutions

University of South Florida

Recently Reviewed HITs


Rating survey(~ 2 minutes)
Short survey about preferences(~ 1 minutes)
Short video about a product (~ 2 minutes)
Survey about a company(~ 1 minutes)
Survey about a product(~ 2 minutes)

Ratings Legend

Wage Aggregates

Reward Sentiment

Communication Scores

Approval Tracking

Wage Aggregate Tracking

This is fairly straightforward: we take the completion time & the reward amount (where available) and calculate the average hourly rate for the task. We then apply that number to a simple range based on US minimum wage standards to color-code the data for easy to digest numerical data.

Color Pay Range (Hourly) Explanation
RED < $7.25 / hr Hourly averages below US Federal minimum wage
ORANGE $7.25 - $10.00 / hr Hourly averages between Federal & highest statewide (CA) minimum wages.
GREEN > $10.00 / hr Hourly averages above all US minimum wage standards

Reward Sentiment

Not all HITs are created equal. Sometimes an hourly wage doesn't convey the full story of a HIT's true worth, so we encourage workers to give their opinion on the overall pay of the task. Was it $8/hr to rate pictures of puppies? A worker could justifiably bump up the rating a bit for something so adorable. 10 hours locked in Inquisit? Even for $10/hr many workers would appreciate the heads up on such a task. The Pay Sentiment rating helps connect workers beyond the hard data.

Icon Rating Suggested Guidelines
Underpaid 1 / 5
  • Very low or no pay
  • Frustrating work experience
  • Inadequate instructions
Low 2 / 5
  • Below US min-wage ($7.25/hr)
  • No redeeming qualities to make up for pay
Fair 3 / 5
  • Minimum wages for task (consider SE taxes!)
  • Work experience offers nothing to tip the scales in a positive or negative direction
Good 4 / 5
  • Pay is above minimum wage, or compensates better than average for the level of effort required.
  • The overall work experience makes up for borderline wages
Generous 5 / 5
  • Pay is exceptional.
  • Interesting, engaging work or work environment
  • Concise instructions, well designed HIT.

Communication Ratings

Communication is an underrated aspect of mTurk. Clear, concise directions. A fast response to a clarification question or a resolution to a workflow suggestion can all be valuable aspects of interaction between Requesters & Workers and its worth keeping track of. Plus everyone enjoys the peace of mind knowing that if something does go wrong there will be an actual human getting back to you to solve the issue.

Icon Rating Suggested Guidelines
Unacceptable 1 / 5
  • No response at all
  • Rude response without a resolution
Poor 2 / 5
  • Responsive, but unhelpful
  • Required IRB or extra intervention
Acceptable 3 / 5
  • Responded in a reasonable timeframe
  • Resolves issues to a minimum level of satisfaction.
Good 4 / 5
  • Prompt Response
  • Positive resolution
Excellent 5 / 5
  • Prompt response time
  • Friendly & Professional
  • Helpful / Solved Issues
  • Interacts within the community

Approval Time Tracking

This rating is strictly for approval times. Let's face it, no one wants to mix approval time ratings with how fast a Requester rejects a HIT, so we've saved rejection flags for another category. This provides a more straightforward way to know about how long your HIT might sit pending before paying out. The default auto-approval for most MTurk tasks is 3 days, the maximum is 30 days. We've tried to base our ratings around those data-points.

Icon Rating Approval Time
Very Slow 1 / 5 Over 2 weeks
Slow 2 / 5 ~1 - 2 Weeks
Average 3 / 5 ~3 - 7 Days
Fast 4 / 5 ~1 - 3 Days
Very Fast 5 / 5 ~24 hours or less

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