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MattXiao

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  • Overview
  • Reviews 2
  • HITs 4

MattXiao Ratings


Workers feel this requester pays very badly

Poor Communication

Unrated

Rejections Reported

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MattXiao Wage History


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Top Worker Reviews

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    • My Reviews

Yoyo Average Pace
Reviews: 68
Points: 1,899
Ratings: 187
Opinions on Certain Mobile Stock Trading Platform - $0.50

Underpaid

Unacceptable

Rejected (Unfair)

$18.56 / hour

00:01:37 / completion time
  • HIT Rejected

Pros

Cons

Gives you a completion code even if you you do not "qualify" to continue the survey
Will reject you despite having a valid completion code

Was rejected for the reason: "Dear Mr./Mrs., Thanks for your participation in our academic research. But we regret to inform you that your questionnaire does not meet our standards. The group we're looking for are those who no longer use certain mobile stocks trading platforms. As you may notice after you selected the answer [No] on the first question [Have you ever used a certain mobile stocks trading platform, but for some reason, you did not continue to use it?], the questionnaire jump straight to the end. Best, Matt"

However, while the survey did "jump straight to the end" after the first view questions where I indicated I continue to use mobile trading apps, I received a completion code afterwards. This indicated to me that they were looking to see how many people still use the apps, while also trying to learn why those who used the apps in the past would continue not to.

After all, if I was filtered out, why would I be given a completion code? My mistake for assuming, I suppose, but that just goes to show that this Requestor can't be trusted to properly run a HIT.

After contacting the Requestor and warning them about their behavior (I even explained I'd be leaving negative reviews warning others of their conduct) they replied with a threatening email, saying the following:

"Sorry again for the rejection. However, we are not going to reverse the rejection.

"We paid you to do the questionnaire to provide useful information for my research. We do have the right to reject you if you did not answer the questionnaire as we expected. And the survey code we provided is just convenient for us to filter out those workers who did not meet our requirements afterward."

"If you insist on playing word games with us, you can complain to Amazon. Meanwhile, we will do the same. I would let Amazon know that they have a rogue worker who is trying to get easy money for nothing by playing word games."

I have no idea what they're even talking about. I don't know what these "word games" are? I can only assume they believe the fact that I submitted the HIT - despite them providing a valid completion code and now admitting that they do so - and bothered to contact them about their ill designed HIT (which I now believe is not incompetence but intentional malice) means to them that I'm playing games with them... And they will report me to Amazon for my "rogue" behavior.

This type of bullying behavior should not be tolerated. I hope everyone else steers clear of this Requestor!

Advice to Requester

Simply DO NOT give out completion codes after filtering people out! If you give them out to everyone, then you'll be rejecting the majority of respondents!

Do NOT threaten Workers who have an issue with how you run your HITS! Learn how to be a reasonable human being instead!
Jan 13, 2022 | 3 workers found this helpful.

Kimmywp Average Pace
Reviews: 754
Points: 438
Ratings: 66
Opinions on Certain Mobile Stock Trading Platform - $0.50

Unrated

Unrated

Pending

$7.79 / hour

00:03:51 / completion time
Jan 11, 2022

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Recently Reviewed HITs


Opinions on Certain Mobile Stock Trading Platform

Ratings Legend

Wage Aggregates

Reward Sentiment

Communication Scores

Approval Tracking

Wage Aggregate Tracking

This is fairly straightforward: we take the completion time & the reward amount (where available) and calculate the average hourly rate for the task. We then apply that number to a simple range based on US minimum wage standards to color-code the data for easy to digest numerical data.

Color Pay Range (Hourly) Explanation
RED < $7.25 / hr Hourly averages below US Federal minimum wage
ORANGE $7.25 - $10.00 / hr Hourly averages between Federal & highest statewide (CA) minimum wages.
GREEN > $10.00 / hr Hourly averages above all US minimum wage standards

Reward Sentiment

Not all HITs are created equal. Sometimes an hourly wage doesn't convey the full story of a HIT's true worth, so we encourage workers to give their opinion on the overall pay of the task. Was it $8/hr to rate pictures of puppies? A worker could justifiably bump up the rating a bit for something so adorable. 10 hours locked in Inquisit? Even for $10/hr many workers would appreciate the heads up on such a task. The Pay Sentiment rating helps connect workers beyond the hard data.

Icon Rating Suggested Guidelines
Underpaid 1 / 5
  • Very low or no pay
  • Frustrating work experience
  • Inadequate instructions
Low 2 / 5
  • Below US min-wage ($7.25/hr)
  • No redeeming qualities to make up for pay
Fair 3 / 5
  • Minimum wages for task (consider SE taxes!)
  • Work experience offers nothing to tip the scales in a positive or negative direction
Good 4 / 5
  • Pay is above minimum wage, or compensates better than average for the level of effort required.
  • The overall work experience makes up for borderline wages
Generous 5 / 5
  • Pay is exceptional.
  • Interesting, engaging work or work environment
  • Concise instructions, well designed HIT.

Communication Ratings

Communication is an underrated aspect of mTurk. Clear, concise directions. A fast response to a clarification question or a resolution to a workflow suggestion can all be valuable aspects of interaction between Requesters & Workers and its worth keeping track of. Plus everyone enjoys the peace of mind knowing that if something does go wrong there will be an actual human getting back to you to solve the issue.

Icon Rating Suggested Guidelines
Unacceptable 1 / 5
  • No response at all
  • Rude response without a resolution
Poor 2 / 5
  • Responsive, but unhelpful
  • Required IRB or extra intervention
Acceptable 3 / 5
  • Responded in a reasonable timeframe
  • Resolves issues to a minimum level of satisfaction.
Good 4 / 5
  • Prompt Response
  • Positive resolution
Excellent 5 / 5
  • Prompt response time
  • Friendly & Professional
  • Helpful / Solved Issues
  • Interacts within the community

Approval Time Tracking

This rating is strictly for approval times. Let's face it, no one wants to mix approval time ratings with how fast a Requester rejects a HIT, so we've saved rejection flags for another category. This provides a more straightforward way to know about how long your HIT might sit pending before paying out. The default auto-approval for most MTurk tasks is 3 days, the maximum is 30 days. We've tried to base our ratings around those data-points.

Icon Rating Approval Time
Very Slow 1 / 5 Over 2 weeks
Slow 2 / 5 ~1 - 2 Weeks
Average 3 / 5 ~3 - 7 Days
Fast 4 / 5 ~1 - 3 Days
Very Fast 5 / 5 ~24 hours or less

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