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SMaPP Lab

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New York University
  • Overview
  • Reviews 62
  • HITs 26

SMaPP Lab Ratings


Workers feel this requester pays generously

Good Communication

Approves Quickly

Rejections Reported

No Blocks
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SMaPP Lab Wage History


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Top Worker Reviews

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    • Hourly (High)
    • Hourly (Low)
    • My Reviews

Pat Taylor Careful Reader
Reviews: 1,276
Points: 436
Ratings: 26
Download Extension and Evaluate Articles By Searching on Google (Chrome only) - $6.00

Fair

Good

Approved

$9.20 / hour

00:39:08 / completion time

Pros

I'm kind of a slow worker, but if it worked properly, the pay is not bad. UPDATE: I emailed the requester, they were prompt in their response and they reversed the rejection.

Cons

I followed the directions to a T as far as installing their extension and signing in with the ID they gave me. This requester has other rejections as well. Their approval rate is only 74%. I spent 39 wasted minutes on this HIT. It's not my fault if they can't get their extension to work properly. I should have taken other people's advice and stayed far away from this one. I will contact the requester to see what can be done and update.

Advice to Requester

Test out your extension before you offer it to workers to use. If it works for you and you still don't get data from workers, then maybe your instructions are not clear enough. I suspect that your extension doesn't work on some configurations and it has to do more than with what browser they're using.
Jul 21, 2021 | 1 worker found this helpful.
SMaPP Lab (Requester) Rejection Feedback:

We have no record of you properly installing the extension with your correct user id and searching for information on Google.

This rejection was overturned!


Turtlefemm Average Pace
Reviews: 138
Points: 261
Ratings: 28
Click 20 Recommended YouTube Videos (Chrome only) - $5.00

Unrated

Unrated

Approved

$4.85 / hour

01:01:55 / completion time

Pros

UPDATE: I sent a second message and the requester responded very quickly, apologizing for the delay. He reversed the rejection without requiring me to do the work again because I had attempted it twice already. His email was very respectful .

Cons

The HIT took quite a bit of time and kept going beyond the 20 videos. I decided to redo it and the second time I got the popup thanking me for watching the videos and uninstalling the extension. After far too much time on this HIT, I was rewarded with a rejection for no data showing up on their end. I used Chrome. I did not use a VPN. I was not in incognito mode. I played by the rules.
Oct 6, 2020 | 3 workers found this helpful.
SMaPP Lab (Requester) Rejection Feedback:

There was no data recorded for this response. Please make sure you are using a Chrome browser, not in incognito mode, and are not connected to the internet via a VPN. If you want to finish the survey and receive compensation, please email m

This rejection was overturned!


Hedgmog Careful Reader
Reviews: 10,159
Points: 22,045
Ratings: 1,427
Download Extension and Evaluate Articles By Searching on Google (Chrome only) - $6.00

Unrated

Unrated

Approved

$11.69 / hour

00:30:47 / completion time

Pros

Download the app - read the instructions - over the course of the survey you are given 3 political articles in total - Answer the questions - just make sure to work slowly and keep an eye on the apps icon in the search bar - make sure it counts each time you do a search as per instructions - it can be done faster - fair pay

Cons

I did read the reviews a lot of people complaining but thought I would try this one out - download an app on your browser - I was being cautious and kept all the links open on my pc which did slow me down a bit but that is what I chose to do
Oct 29, 2021

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Recently Reviewed HITs


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Ratings Legend

Wage Aggregates

Reward Sentiment

Communication Scores

Approval Tracking

Wage Aggregate Tracking

This is fairly straightforward: we take the completion time & the reward amount (where available) and calculate the average hourly rate for the task. We then apply that number to a simple range based on US minimum wage standards to color-code the data for easy to digest numerical data.

Color Pay Range (Hourly) Explanation
RED < $7.25 / hr Hourly averages below US Federal minimum wage
ORANGE $7.25 - $10.00 / hr Hourly averages between Federal & highest statewide (CA) minimum wages.
GREEN > $10.00 / hr Hourly averages above all US minimum wage standards

Reward Sentiment

Not all HITs are created equal. Sometimes an hourly wage doesn't convey the full story of a HIT's true worth, so we encourage workers to give their opinion on the overall pay of the task. Was it $8/hr to rate pictures of puppies? A worker could justifiably bump up the rating a bit for something so adorable. 10 hours locked in Inquisit? Even for $10/hr many workers would appreciate the heads up on such a task. The Pay Sentiment rating helps connect workers beyond the hard data.

Icon Rating Suggested Guidelines
Underpaid 1 / 5
  • Very low or no pay
  • Frustrating work experience
  • Inadequate instructions
Low 2 / 5
  • Below US min-wage ($7.25/hr)
  • No redeeming qualities to make up for pay
Fair 3 / 5
  • Minimum wages for task (consider SE taxes!)
  • Work experience offers nothing to tip the scales in a positive or negative direction
Good 4 / 5
  • Pay is above minimum wage, or compensates better than average for the level of effort required.
  • The overall work experience makes up for borderline wages
Generous 5 / 5
  • Pay is exceptional.
  • Interesting, engaging work or work environment
  • Concise instructions, well designed HIT.

Communication Ratings

Communication is an underrated aspect of mTurk. Clear, concise directions. A fast response to a clarification question or a resolution to a workflow suggestion can all be valuable aspects of interaction between Requesters & Workers and its worth keeping track of. Plus everyone enjoys the peace of mind knowing that if something does go wrong there will be an actual human getting back to you to solve the issue.

Icon Rating Suggested Guidelines
Unacceptable 1 / 5
  • No response at all
  • Rude response without a resolution
Poor 2 / 5
  • Responsive, but unhelpful
  • Required IRB or extra intervention
Acceptable 3 / 5
  • Responded in a reasonable timeframe
  • Resolves issues to a minimum level of satisfaction.
Good 4 / 5
  • Prompt Response
  • Positive resolution
Excellent 5 / 5
  • Prompt response time
  • Friendly & Professional
  • Helpful / Solved Issues
  • Interacts within the community

Approval Time Tracking

This rating is strictly for approval times. Let's face it, no one wants to mix approval time ratings with how fast a Requester rejects a HIT, so we've saved rejection flags for another category. This provides a more straightforward way to know about how long your HIT might sit pending before paying out. The default auto-approval for most MTurk tasks is 3 days, the maximum is 30 days. We've tried to base our ratings around those data-points.

Icon Rating Approval Time
Very Slow 1 / 5 Over 2 weeks
Slow 2 / 5 ~1 - 2 Weeks
Average 3 / 5 ~3 - 7 Days
Fast 4 / 5 ~1 - 3 Days
Very Fast 5 / 5 ~24 hours or less

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