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BetterUp Labs

Verified
Princeton University
  • Overview
  • Reviews 410
  • HITs 34

BetterUp Labs Ratings


Workers feel this requester pays generously

Good Communication

Approves Quickly

No Rejections

No Blocks
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BetterUp Labs Wage History


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Top Worker Reviews

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    • Best
    • Newest
    • Rejected
    • Hourly (High)
    • Hourly (Low)
    • My Reviews

jdzane Average Pace
Reviews: 596
Points: 851
Ratings: 106
Games and questions for prizes!(~ 7 minutes) - $1.00 +1.00 bonus Confirmed!

Unrated

Good

Pending

$19.20 / hour

00:06:15 / completion time

Pros

I messed up and copy and pasted the wrong code and got a rejection. Reached out and got an email back within 3 days with an apology for the delay and a reversal of the rejection after manually checking.

Cons

Requester warned that basically "everybody gets one" when it comes to manually checking if you mess up on the completion code because "It does cost us time and money on our end to independently verify that you've actually done the work" So don't mess up more than once!
Aug 10, 2018 | 1 worker found this helpful.

purplepotato Fast Reader
Reviews: 6,712
Points: 7,214
Ratings: 975
13-Day Writing Study: Day 1(~ 20 minutes) - $0.75 +8.25 bonus Confirmed!

Good

Unrated

Approved

$11.10 / hour

00:48:38 / completion time

Pros

The follow-ups should be shorter. Large bonus for completing all days. Accurate progress bar.

Edit: I've edited my time to reflect time spent on days 1-12, to give an accurate hourly rate. Day 1 took about 15 minutes, and each subsequent day took around 3 minutes and paid 75 cents, and included 3 writing tasks of 3-5 sentences. I reviewed day 13 separately.

Cons

Two timed 5-minute tasks, pretty much all writing, requires some creativity.
Aug 6, 2019

savetheunlikely Fast Reader
Reviews: 9,023
Points: 5,269
Ratings: 369
13-Day Writing Study: Day 1(~ 20 minutes) - $0.75

Unrated

Unrated

Approved

$2.49 / hour

00:18:06 / completion time

Pros

I'm truly impressed. This is the worst survey that I've taken this week. Granted, it's only Monday

Cons

Underpaid garbage. Even if you take the $25 bonus from the end and divide it over the 13 days, that would still only bring the wage on this steaming pile of garbage up to $9.12/hour. Not sure if I'll make it.
Aug 6, 2019 | 7 workers found this helpful.

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BetterUp Labs


A2ZKBROC26CSPZ MTurk Search Contact Requester
Top Collaborating Institutions

University of Pennsylvania

Recently Reviewed HITs


13-Day Writing Study: Day 1(~ 20 minutes)
13-Day Writing Study: Day 1(~ 20 minutes)
13-Day Writing Study: Day 10(~ 7 minutes)
13-Day Writing Study: Day 11(~ 7 minutes)
13-Day Writing Study: Day 12(~ 7 minutes)

Ratings Legend

Wage Aggregates

Reward Sentiment

Communication Scores

Approval Tracking

Wage Aggregate Tracking

This is fairly straightforward: we take the completion time & the reward amount (where available) and calculate the average hourly rate for the task. We then apply that number to a simple range based on US minimum wage standards to color-code the data for easy to digest numerical data.

Color Pay Range (Hourly) Explanation
RED < $7.25 / hr Hourly averages below US Federal minimum wage
ORANGE $7.25 - $10.00 / hr Hourly averages between Federal & highest statewide (CA) minimum wages.
GREEN > $10.00 / hr Hourly averages above all US minimum wage standards

Reward Sentiment

Not all HITs are created equal. Sometimes an hourly wage doesn't convey the full story of a HIT's true worth, so we encourage workers to give their opinion on the overall pay of the task. Was it $8/hr to rate pictures of puppies? A worker could justifiably bump up the rating a bit for something so adorable. 10 hours locked in Inquisit? Even for $10/hr many workers would appreciate the heads up on such a task. The Pay Sentiment rating helps connect workers beyond the hard data.

Icon Rating Suggested Guidelines
Underpaid 1 / 5
  • Very low or no pay
  • Frustrating work experience
  • Inadequate instructions
Low 2 / 5
  • Below US min-wage ($7.25/hr)
  • No redeeming qualities to make up for pay
Fair 3 / 5
  • Minimum wages for task (consider SE taxes!)
  • Work experience offers nothing to tip the scales in a positive or negative direction
Good 4 / 5
  • Pay is above minimum wage, or compensates better than average for the level of effort required.
  • The overall work experience makes up for borderline wages
Generous 5 / 5
  • Pay is exceptional.
  • Interesting, engaging work or work environment
  • Concise instructions, well designed HIT.

Communication Ratings

Communication is an underrated aspect of mTurk. Clear, concise directions. A fast response to a clarification question or a resolution to a workflow suggestion can all be valuable aspects of interaction between Requesters & Workers and its worth keeping track of. Plus everyone enjoys the peace of mind knowing that if something does go wrong there will be an actual human getting back to you to solve the issue.

Icon Rating Suggested Guidelines
Unacceptable 1 / 5
  • No response at all
  • Rude response without a resolution
Poor 2 / 5
  • Responsive, but unhelpful
  • Required IRB or extra intervention
Acceptable 3 / 5
  • Responded in a reasonable timeframe
  • Resolves issues to a minimum level of satisfaction.
Good 4 / 5
  • Prompt Response
  • Positive resolution
Excellent 5 / 5
  • Prompt response time
  • Friendly & Professional
  • Helpful / Solved Issues
  • Interacts within the community

Approval Time Tracking

This rating is strictly for approval times. Let's face it, no one wants to mix approval time ratings with how fast a Requester rejects a HIT, so we've saved rejection flags for another category. This provides a more straightforward way to know about how long your HIT might sit pending before paying out. The default auto-approval for most MTurk tasks is 3 days, the maximum is 30 days. We've tried to base our ratings around those data-points.

Icon Rating Approval Time
Very Slow 1 / 5 Over 2 weeks
Slow 2 / 5 ~1 - 2 Weeks
Average 3 / 5 ~3 - 7 Days
Fast 4 / 5 ~1 - 3 Days
Very Fast 5 / 5 ~24 hours or less

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